Privacy policy

Last updated: [Date]

Privacy Policy

This Privacy Policy describes how ForTee Uniforme Inc. (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from fortee.ca (the “Site”) or otherwise communicate with us (collectively, the “Services”).
By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the updated version on this page with a new “Last updated” date.

2. How We Collect and Use Your Personal Information

We collect personal information to provide and improve our Services, process your orders, personalize your experience, and communicate with you.
We may use this data to comply with legal obligations, enforce our Terms of Service, and protect our rights and users.

3. What Personal Information We Collect

Information You Provide Directly

  • Contact details: name, address, email, phone number

  • Account details: username, password

  • Order and payment details

  • Customer service messages

  • Preferences, reviews, and other user-generated content

Information We Collect Automatically

We automatically collect data via cookies, pixels, and similar technologies:

  • IP address, browser type, device info

  • Pages visited, time on page, and interactions

  • Referral links and purchase behavior

For details on cookies used by Shopify, visit: https://www.shopify.com/legal/cookies

4. Information from Third Parties

We may receive data from:

  • Shopify (e-commerce and hosting provider)

  • Payment processors (transaction data)

  • Shipping partners (fulfillment details)

  • Marketing platforms (Google Ads, Meta Ads, Klaviyo)

5. How We Use Your Personal Information

We use your information to:

  • Process and deliver orders

  • Manage your account and communications

  • Improve and personalize your experience

  • Send transactional and marketing emails

  • Prevent fraud and ensure security

  • Analyze traffic, performance, and conversions

6. Marketing and Communication Consent

By using our Site or making a purchase, you consent to receive transactional and promotional communications from ForTee Uniforme Inc. via email, text message, and other digital channels.

You can opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting info@forteeuniforme.ca.

7. Retargeting and Behavioral Advertising

We use retargeting and behavioral advertising technologies to provide relevant ads based on your interactions with our Site and other online platforms.

How It Works

We and our partners (including Facebook, Google, and Klaviyo) use cookies, pixels, and similar technologies to collect information about your browsing behavior, purchases, and interactions. This allows us to:

  • Show personalized ads on Facebook, Instagram, Google, and partner websites

  • Send tailored emails through Klaviyo based on your shopping activity

  • Measure ad performance and improve campaign relevance

Technologies Used

  • Facebook Pixel & Meta Ads: Tracks user actions (e.g., page views, add to cart, purchases) to serve personalized ads.

  • Google Ads & Analytics: Uses cookies to measure conversions, track ad interactions, and optimize ad performance.

  • Klaviyo Tracking: Collects on-site behavior (email opens, link clicks, purchase history) to trigger personalized email flows.

You can control or disable cookies and tracking technologies in your browser settings or through the following tools:

We do not sell personal information. Retargeting is conducted solely to enhance user experience and advertising relevance.

8. Marketing and Promotion Rights

By placing an order, you grant ForTee Uniforme Inc. permission to use your logo, artwork, and company name for marketing purposes for one (1) year after purchase, including ads and social media posts.
You may withdraw consent anytime by contacting info@forteeuniforme.ca, though previously published material will remain online.

9. How We Disclose Personal Information

We may share your information with:

  • Service providers (Shopify, payment gateways, shipping, analytics)

  • Advertising partners (Meta, Google, Klaviyo)

  • Affiliates within our corporate group

  • Legal authorities where required by law

We do not sell personal data or use sensitive information to infer characteristics.

10. Data Security and Retention

We use secure technical and organizational measures to protect your information. However, no system is entirely secure.
Your data is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

11. Your Rights and Choices

Depending on your location, you may request to:

  • Access, correct, or delete your data

  • Withdraw marketing consent

  • Request data portability

  • Limit or object to data processing

To exercise these rights, contact us at info@forteeuniforme.ca. We may verify your identity before processing any request.

12. International Data Transfers

Your data may be processed and stored in Canada, the United States, or other jurisdictions where our partners operate, in compliance with applicable data protection laws.

13. Contact

For any questions about this Privacy Policy or your personal data, please contact:
📧 info@forteeuniforme.ca
🏢 ForTee Uniforme Inc.
100 Rue Thibodeau, L’Assomption, QC, J5W 4V3, Canada